http://www.torchwoodsoftware.com/StalkerSupport.html 2010-03-16T20:57:01.474-06:00 http://www.torchwoodsoftware.com/StalkerSupport.html#I_lost_my_serial_number_what_ca 2010-03-16T20:57:01.474-06:00 Submit <a href="LostSerial.php" rel="self" title="Lost Serial Number">this form</a> with your name, and we will email you your serial number.<br /> FaqMaker http://www.torchwoodsoftware.com/StalkerSupport.html#How_long_does_it_take_to_get_my 2010-03-16T08:04:58.059-06:00 You will receive an email containing your registration info within fifteen minutes of placing your order. Make sure that you check your SPAM/Junk mail folders. If you do not receive your registration email, please <a href="ContactUs.php" rel="self" title="Contact Us">contact us</a> right away.<br /> FaqMaker http://www.torchwoodsoftware.com/StalkerSupport.html#I_have_the_trial_version_how_to 2010-03-16T07:58:51.785-06:00 The trial version is actually the full version with some restrictions in place. Simply buy a serial number and enter it into the program to remove these trial restrictions.<br /> FaqMaker http://www.torchwoodsoftware.com/StalkerSupport.html#Can_I_add_stocks_from_markets_o 2010-03-14T14:45:41.488-06:00 Yes. While Stalker's default entries are assumed to be US stocks, you can add holdings from other markets by appending the corresponding suffix to the symbol name. For example, for a stock that trades on the Frankfurt exchange, you would add '.F' to the symbol. If it trades on the Munich exchange, you would use the '.MU' suffix. For a complete listing of exchange suffixes, please refer to this <a href="http://finance.yahoo.com/exchanges" rel="external">Yahoo! list</a>.<br /> FaqMaker http://www.torchwoodsoftware.com/StalkerSupport.html#I_forgot_my_password_what_can_I 2010-03-13T18:04:03.244-07:00 Unfortunately there is nothing that can be done to recover a forgotten password, so make sure you use one that you will remember or write it down and store it in a safe place.<br /> FaqMaker http://www.torchwoodsoftware.com/StalkerSupport.html#Why_does_Vault_connect_to_the_I 2010-03-13T18:03:11.662-07:00 The ONLY time that Stalker will talk to the TorchWood server is when it is looking to see if there is a newer version available. No information is sent to our server. Stalker simply looks up the current version number and compares it to it own.<br /> FaqMaker http://www.torchwoodsoftware.com/StalkerSupport.html#How_do_I_update_to_the_latest_v 2010-03-13T18:02:42.371-07:00 <ol class="arabic-numbers"><li>Download the latest version of Stalker from our website. </li><li>Make sure that Stalker is NOT running on your computer. </li><li>Copy the new version of Stalker into your Applications folder, overwriting the older version.</li><li>Launch the new version.</li></ol><br />Note: While this process does not affect your data files, it is always a good idea to keep a backup.<br /> FaqMaker