Stalker - Frequently Asked Questions
  • How do I update to the latest version of Stalker?
    1. Download the latest version of Stalker from our website.
    2. Make sure that Stalker is NOT running on your computer.
    3. Copy the new version of Stalker into your Applications folder, overwriting the older version.
    4. Launch the new version.

    Note: While this process does not affect your data files, it is always a good idea to keep a backup.
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  • Why does Stalker talk to the TorchWood server?
    The ONLY time that Stalker will talk to the TorchWood server is when it is looking to see if there is a newer version available. No information is sent to our server. Stalker simply looks up the current version number and compares it to it own.
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  • I forgot my password, what can I do?
    Unfortunately there is nothing that can be done to recover a forgotten password, so make sure you use one that you will remember or write it down and store it in a safe place.
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  • Can I add stocks from markets outside of the US?
    Yes. While Stalker's default entries are assumed to be US stocks, you can add holdings from other markets by appending the corresponding suffix to the symbol name. For example, for a stock that trades on the Frankfurt exchange, you would add '.F' to the symbol. If it trades on the Munich exchange, you would use the '.MU' suffix. For a complete listing of exchange suffixes, please refer to this Yahoo! list.
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  • I have the trial version, how to I get the full version?
    The trial version is actually the full version with some restrictions in place. Simply buy a serial number and enter it into the program to remove these trial restrictions.
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  • How long does it take to get my serial number?
    You will receive an email containing your registration info within fifteen minutes of placing your order. Make sure that you check your SPAM/Junk mail folders. If you do not receive your registration email, please contact us right away.
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  • I lost my serial number, what can I do?
    Submit this form with your name, and we will email you your serial number.
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